Report a claim

Here when you need us, the most.

An accident, loss or unexpected event can be stressful. Start by reporting your claim directly to your carrier below, then reach out to us if you need guidance, have questions or simply aren’t sure what to do next.

What to do first

Three steps, in order


  • Make sure everyone is safe. If anyone is injured or there is immediate danger, call 911 before anything else.
  • Report it to your carrier. Find your insurance company in the list below and call their claims line directly — most are staffed 24 hours.
  • Let us know. Call us at (817) 540-2947 or email info@ismdfw.com and we will help you track the claim through to settlement.

Have your policy number ready if you can find it. If you cannot, call us — we can look it up for you.

An ISM team supporting a client through the claims process
Claims phone numbers

Report directly to your carrier


Your carrier isn't listed?

We work with more carriers than appear here. Call (817) 540-2947 or email info@ismdfw.com and we will find your policy and get the claim started.

Our Carriers

The carriers we place cover with

AON
Bristol West
BTIS
CNA Surety
Commonwealth Insurance
Foremost
Foremost Signature
Gainsco
Geico
Hiscox
Infinity / Kemper
Kemper
Liberty Mutual
Liberty Mutual Surety
National General
National Lloyds
Progressive
RPS
RT Specialty
Safeco
Tapco
Texas All Risk
Texas Fair Plan
Texas Mutual
Tower Hill
TSGA
TWIA
US Assure
USLI

Ready for peace of mind?

Let us protect what matters most.