Stock and contents
Inventory, fixtures and equipment, with peak season limits where trade is seasonal.
Stock on the shelves, customers on the floor, and a lease that dictates what you have to carry. Retail insurance is mostly about getting the values right.
For an independent retailer the insurance programme is relatively straightforward but easy to get wrong in one specific way: the values. Stock levels swing through the year, fit-out is often worth more than owners realise, and business interruption is routinely set from a figure that made sense three years ago.
If your inventory triples before the holidays, insuring to your average stock level leaves you badly underinsured at precisely the point where a fire or theft would hurt most. Peak season endorsements exist for exactly this, and they cost far less than the exposure they close.
Coinsurance makes this worse than it first appears. Being underinsured can reduce the payment on a partial loss in proportion to the shortfall, so the penalty applies to everyday claims, not just total losses.
Retailers can be brought into a claim over a product they sold but did not make. General liability includes products cover, and for most shops that is sufficient — but what you sell affects appetite and price considerably.
Anything consumed, applied to skin, used by children or sold second-hand raises underwriting questions. Being clear about the product mix up front avoids the awkward discovery that the policy was written for a different kind of shop.
Inventory, fixtures and equipment, with peak season limits where trade is seasonal.
Customer injury on the premises and products liability on what you sell.
The fit-out you paid for in a leased unit, which the landlord's policy does not cover.
Lost trade and continuing costs while the shop cannot open.
Theft, burglary and cash on the premises or in transit to the bank.
Refrigeration, HVAC and point-of-sale systems failing mechanically.
We are an independent agency, so we place your retail store insurance across several carriers rather than fitting you to one company's product. That means a genuine comparison, and someone to call who is not a call centre.
Enough to cover your peak inventory, not your average. Coinsurance means underinsurance reduces payment on partial claims too, so a seasonal peak endorsement is usually worth the small extra premium.
You can be brought into the claim. Products liability within general liability responds, which is why retailers carry it even though the manufacturer may ultimately be responsible.
No. The landlord insures the building. Improvements and betterments you paid for are your responsibility, and they are commonly left uninsured because each party assumes the other has them.
Ordinary shoplifting is generally treated as a cost of trading rather than an insurable loss, and mysterious disappearance is usually excluded. Burglary and robbery are covered under crime cover.
Most commercial leases specify minimum liability limits and require the landlord to be named. Send us the lease and we will check your programme against it rather than leaving you to interpret the clause.
Cash on site, long trading hours, alcohol and tobacco behind the counter, and refrigeration running constantly. Each of those is a separate underwriting question.
Read moreProperty cover repairs the building and replaces the contents. Business interruption replaces what you could not earn while that happened — and it is usually the larger number.
Read moreA shop, a contractor and a software firm face entirely different risks. We place commercial cover across multiple carriers rather than fitting you to one company's template.
Read moreAnswer a few questions and one of our agents will come back to you.
Let us protect what matters most.