Professional liability
Claims arising from the treatment itself — injury, burns, reactions.
Hands-on work carries a professional exposure that a premises policy does not touch. Licensed therapists need both.
Massage therapy in Texas is licensed through the Texas Department of Licensing and Regulation, and licensed practice carries a professional exposure distinct from the premises. A client injured by a treatment is a professional liability claim. A client who trips on the way to the room is a general liability claim. They are different policies and both belong in the programme.
Claims arise from aggravated injuries, burns from hot stones or heat treatments, allergic reactions to oils and lotions, and treatment provided outside scope. These are all about the service rather than the setting, and general liability excludes them.
Intake forms, contraindication screening and clear treatment records are the practical defence. They demonstrate a reasonable process was followed, and carriers view a practice that documents properly more favourably.
Where you practise changes what you need. A therapist renting a room inside a salon or gym is usually responsible for their own professional liability, and the host will often require a certificate naming them.
Mobile and outcall work adds travel and treating in client homes, which some policies restrict. Studios employing or hosting several therapists need to be clear about who is covered by which policy, because a claim against one therapist can be directed at the business.
Claims arising from the treatment itself — injury, burns, reactions.
Slips, trips and injury from the premises rather than the treatment.
Oils, lotions and any retail products you sell or apply.
Tables, linens, heat equipment and the studio fit-out.
Treating in client homes or at events, which some policies restrict.
Naming the salon, gym or studio where you rent space.
We are an independent agency, so we place your massage therapist insurance across several carriers rather than fitting you to one company's product. That means a genuine comparison, and someone to call who is not a call centre.
Licensing is through TDLR, and while requirements vary by setting, most employers, landlords and host businesses require proof of professional liability before you can practise on their premises.
Professional liability covers harm caused by the treatment — an aggravated injury, a burn, a reaction. General liability covers harm from the setting, such as a client tripping. You need both.
Some policies restrict treatment away from a fixed premises. If you visit clients or work at events, say so at the outset so the policy is written to include it.
Generally not. Room renters are usually independent and need their own professional liability, and the host will typically ask for a certificate naming them.
Usually, but modality matters and some techniques are treated differently. List everything you practise so the policy matches your actual work.
A slip in the waiting area is general liability. A chemical burn from a colour service is not. Salons need both, and they are genuinely different policies.
Read moreMembers get hurt doing exactly what you asked them to do. A signed waiver helps — it does not end the claim.
Read moreGeneral liability covers injury and damage. It does not cover being wrong. If clients rely on your work, that is the gap this fills.
Read moreAnswer a few questions and one of our agents will come back to you.
Let us protect what matters most.